We are here to help.
We are open and accessible to our residents in a variety of ways to help you navigate doing business at Town Hall.
Many of our services have gained greater efficiencies this past year and we will continue to offer the convenience of getting many of our permits and licenses on-line or by mail.
Departments and Divisions may have hybrid in-person schedules, so please call before your visit.
We will have additional information regarding in-person board, committee and commission meetings starting June 15th.
Updated May 29, 2021
Community Buildings now open for Public Access, please call ahead for hours or appointments.
- The Barnstable Adult Community Center
- The West Barnstable Community Center
- The Centerville Community Center
- The Osterville Recreational Building
- The Hyannis Youth & Community Center (HYCC) (for recreational activities)
- The Burgess House and Barn
- The Paine Black House
- Guyer Art Barn
- The Gallery on 50 Pearl Street
- Barnstable Police Department Substations (Main Street, Hyannis, and Osterville-West Barnstable Road, Marstons Mills)
- Barnstable School Administration Building
- Marine & Environmental Affairs Building
TOWN SERVICES
BUILDING & INSPECTIONAL
Please be advised that 200 Main Street is actively being used as the Town of Barnstable’s COVID response, vaccine distribution and contact tracing site but remains open for Appointments with the public. We appreciate your patience as we continue to manage these efforts.Please note that the only municipal department remaining at 200 Main Street is Inspectional Services which includes the Building and Health Divisions.Instructions for Making an Appointment with Staff:If you would like to make an appointment with a staff member, please call or e-mail the appropriate contact listed below. For:
Building code or zoning inquiries please call the Building Division main number at: 508-862-4038 and staff will direct your callHealth or rental registration inquiries please call the Health Division main number at: 508-862-4644 and staff will direct your call.If you have specific technical or policy questions for Inspectional Services management please use the following contact information:Brian Florence, Director of Inspectional Services contact the Building Division main number at: 508-862-4038 or email:
Jeff Carter, Deputy Director of Inspectional Services and Deputy Building Commissioner contact the Building Division main number at: 508-862-4038 or email: Jeff.carter@town.Barnstable.ma.us
Thomas McKean, Health Director contact the Health Division main number at: 508-862-4644or email: Thomas.McKean@town.Barnstable.ma.usPermit applications will continue to be accepted and processed according to local and state requirements. Applications and associated materials should be submitted electronically to the extent legally possible.A drop off location for paper applications has been established at 200 Main Street.Instructions for Dropping Off Permit Applications:Include a contact name, and telephone number and/or e-mail address.DO NOT submit payment with the application. It will be collected at a later time.There may be as much as a 24 hour delay between the time an application is dropped off and when it is officially received.A staff member will contact you to confirm receipt of the application and with comments and/or instructions and to arrange payment of fees.Site Plan ReviewMaggie Flynn, Permit Coordinator,If you are looking to file for Site Plan Review, please contact Maggie Flynn, Permit Coordinator, prior to submitting an application. All applications should be submitted by email to Maggie.
RECREATION
Hyannis Youth & Community Center – open Monday-Friday 8:30am-4:30pm
Memberships for walking track are available, the gym and walking track will be closed June 7th to June 18th due to scheduled maintenance.
Parking permit will not be sold in person, they are available on line or as mail in’s. If you can not print, you can obtain the mail in application available on the website or at the HYCC. (drop box is available outside the HYCC for mail ins)
On-line https://www.townofbarnstable.us/Recreation/
As we obtain staff, hours of operation will be changed and programs will be returned. (updates hours TBA)
Osterville and West Barnstable Community Buildings – taking permit applications (they are available on line.)
Centerville Building – is under construction once completed this building will be open to take permit applications. TBA
BARNSTABLE GOLF
Olde Barnstable Fairgrounds and Hyannis Golf Courses are fully open for the season.
Golf Shop summer hours are 5:30am – 6:00pm daily.
To book at Tee Time please visit Barnstable.golf, or call:
OBF – 508-420-1141 or Hyannis GC – 508-362-2606 for more information.
SHELLFISHING
Thank you for your interest in the Town of Barnstable Recreational Shellfishery. For more information about our program or to purchase an online shellfish permit please visit: https://www.townofbarnstable.us/Departments/shellfishing/
Dedicated shellfish constables who will continue to check harvest limits.
If you have any questions please leave a message on our voicemail 508-790-6272 or email MEA@town.barnstable.ma.us
TOWN MARINAS
UPDATED 3-11-2021
Municipal Marina Guidance
Due to the ongoing COVID-19 Global Health Pandemic, the Town of Barnstable Marine and Environmental Affairs Department has implemented the following social distancing guidelines for Town of Barnstable municipal marinas until further notice.
Please adhere to the following guidelines when visiting the Town of Barnstable municipal marinas
Protecting yourself while at Town of Barnstable municipal marinas:
- Marina dockage access is only permitted to slip holders or transient slip holders.
- All users while accessing the docks or property should abide by the Centers for Disease Control (CDC) social distancing measures.
- Per Governor Baker, face masks are required (over the age of 5) whenever in public, indoors or outdoors. Please, refer to the Mass.gov website for updated information pertaining to “Boating & Various other Marine and Inland Waterway Related Activities”. The link to obtain updated information is available on the Town of Barnstable, Harbormaster website.
- Staffing will available but certain requests may be by appointment only. Staff will take all necessary precautions to abide by the Centers for Disease Control (CDC) social distancing measures.
- Charter or Vessels for Hire should follow Massachusetts Guidance pertaining to “Hire for Charter” available on Mass.gov.
- Bathrooms will open to the public May 1.
- Failure to abide by guidelines may result in the closure of municipal marinas.
- All Town of Barnstable rules, regulations and laws still apply.
SANDY NECK BEACH PARK
The Sandy Neck Gatehouse remains closed to the public.
The ORV beach is open 4.5 miles over the Memorial Day weekend from 8am to 10pm. Campfires are allowed, weather permitting. There is an online permitting process that is available on our website at https://townofbarnstable.us/sandyneckpark/
Gatehouse: 508-362-8300
MEA Office: 508-790-6272
AIRPORT ADMINISTRATIVE OFFICES
The Airport Administrative Office located on the second floor of the main terminal is open to the public Monday – Friday, between 8:00am and 4:30pm.
Airport office staff continue to work a hybrid schedule consisting of work both in the office and remote, however the office will be staffed during all operating hours. The office can be reached via phone at 508-775-2020.
Please note that in accordance with CDC requirements a face covering (mask) is required to be worn by all persons while in the airport terminal building and/or when on an airline aircraft.
BARNSTABLE POLICE DEPARTMENT
Open to the public and would request that visitors follow the state guidelines.
More information, http://www.barnstablepolice.com
TOWN HALL
(367 Main Street, Hyannis)
Town Manager's Office
We are open and accessible to our residents in a variety of ways to help you navigate doing business at Town Hall.
Many of our services have gained greater efficiencies this past year and we will continue to offer the convenience of getting yard sale permits on-line.
You can find Yard Sale Permits here https://townofbarnstable.us/Departments/TownManager/Yard-Sale-Permits.asp
Special events, Annual Reports, Newsletters, Scholarships and more can be found at the Town Manager Office webpage here
https://townofbarnstable.us/Departments/TownManager/
Questions? Call 508-862-4610
Town Clerk’s Office
Town Clerk’s Office
A drop off location for paper applications is on the front steps (Town Green side) at 367 Main Street. If your request does not need immediate attention, please use the drop off location for nomination papers, birth, death, and marriage certificates. Please submit your request in the lock box.
The quickest way to obtain a vital record of Birth, Death or Marriage is to click on this link HERE. Follow the steps for the certified record, pay by credit card and the document will be mailed out the next business day.
If you choose to apply for a vital record through the mail and pay by check please CLICK HERE for the form and instructions.
Public Records Request Information
New Business Certificate – Online Business Certificate
Treasurer's Office
Payments
Effective immediately, the Treasurer’s Office will be accepting payments either through mail or payments may be placed in the drop box located outside Town Hall next to the walkway leading to Town Hall. No cash is to be mailed or left in the drop box.
Tax Title Accounts
Account information will be available by calling the Treasurer’s office at 508-862-4661 or 508-862-4656. Taxpayers will be advised to:
- mail in checks to Town of Barnstable, Treasurer’s Office, 230 South Street, Hyannis, MA 02601
- leave check payments in the outside drop box located next to the walkway leading to Town Hall
Tax Collector's Office
UPDATED 10-5-2020
Tax Collector’s Office is currently closed to the public, except by appointment. Please call the office at 508-862-4054 or email taxcollector@town.barnstable.ma.us to make an appointment or for any questions regarding real estate and personal property taxes, motor vehicle and boat excise taxes and sewer utility bill payments.
Payment options for Treasurer/Collector’s office:
- Mail checks using the envelope provided or to the Town of Barnstable, PO Box 40, Hyannis, MA 02601
- Online through the Town of Barnstable website under Quicklinks/Pay bills online
- Leave check payments in the outside drop box located next to the walkway leading to Town Hall, or by appointment.
- Please do not leave any cash in the drop box.
The Real Estate and Personal Property tax bills for Fiscal Year 2021 were mailed on July 1st. The first quarter was due on August 3, 2020 and the second quarter is due on November 2, 2020.
Assessor’s Office
Abatement Applications
Abatement forms are available on the town’s website at https://www.townofbarnstable.us/Departments/Assessing/
Completed forms can be mailed to Town of Barnstable Assessor, 367 Main. St. Hyannis, MA 02601.
Property Information
Inquiries regarding property values can be requested by email to assessor@town.barnstable.ma.us or you can call 508.862.4022 or 508.862.4020.
Forms
All other forms are available at https://www.townofbarnstable.us/Departments/Assessing/
Planning & Development
Regulatory Boards, Committees and Commissions that are supported by Planning & Development continue to meet remotely until June 15th. For instructions on how to participate in these meetings, please check the posted agenda prior to the meeting at h. As always, meetings can be viewed on Channel 18 and online.
When contacting staff in the Planning & Development Department, first attempt to reach us by e-mail.
Town Hall
Elizabeth Jenkins, Director
elizabeth.jenkins@town.barnstable.ma.us, 508-862-4735
Jen Engelsen, Office Manager
Jennifer.englesen@town.barnstable.ma.us, 508-862-4678
200 Main Street: Conservation Commission, Planning Board, Zoning Board, Historic Commissions
Conservation: Darcy Karle, darcy.karle@town.barnstable.ma.us, 508-862-4093
Planning/Zoning/Historic: Paul Wackrow, paul.wackrow@town.barnstable.ma.us, 508-862-4703
Permit applications will continue to be accepted and processed according to local and state requirements. Applications and associated materials should be submitted electronically to the extent legally possible.
A drop off location for paper applications has been established in the front vestibule at 200 Main Street.
Instructions for Dropping Off Permit Applications
- Include a contact name, and telephone number and/or e-mail address.
- DO NOT submit payment with the application. It will be collected at a later time.
- There will be a minimum 48 hour delay between the time an application is dropped off and when it is officially received.
- A staff member will contact you to confirm receipt of the application and with comments and/or instructions and to arrange payment of fees.
Instructions for Making an Appointment with Staff
- If you would like to make an appointment with a staff member, please call or e-mail the contact listed. See the list of contacts here.
Site Plan Review
Maggie Flynn, Permit Coordinator,
margaret.flynn@town.barnstable.ma.us, 508-862-4679
If you are looking to file for Site Plan Review, please contact Maggie Flynn, Permit Coordinator, prior to submitting an application. All applications should be submitted by email to Maggie.
Economic Development
Gloria McPherson, Planning & Economic Development Coordinator, gloria.mcpherson@town.barnstable.ma.us, 508-862-4701
Visit www.town.barnstable.ma.us/departments/economicdevelopment/ for ongoing updates.
Arts & Culture
Arts & Culture Coordinator, Melissa Chartrand
Melissa.chartrand@town.barnstable.ma.us, 508-862-4767
Planning plenty of activities, programs and events to provide art-FULL days in the Town of Barnstable, year round!
Artist Shanties are open for the 2021 Season and you can checkout the schedule weekly artists at ArtsBarnstable.com website and social media pages, and we are available Monday through Friday 8:30am to 4:30pm to answer your calls and emails about our town’s arts and cultural programs.
Parking
Mona Solmonte, mona.solmonte@town.barnstable.ma.us, 508-862-4613
Payments and appeals for parking citations continue to be accepted online at:
- Payment of parking citation – payvats.com
- Appeal of a parking citation – appealvats.com
- Pay Parking tickets in person at 367 Main St. Hyannis
The Parking Management team is committed to assisting our community and is available to help with any questions you may have. Please contact us at parking@town.barnstable.ma.us
Licensing Department
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