Board of Health (508) 862-4644 health@town.barnstable.ma.us

We are here to help.

“In these unprecedented times, our first priority is the health and well-being of our community and the Town of Barnstable is hard at work providing critical services.  Here at Town Hall we are working remotely and our virtual office is open for business.”

Updated October 30, 2020 

The closure of Town Facilities due to the coronavirus (COVID-19).

In response to the need to implement precautionary measures to prevent and mitigate the spread of COVID-19, the Town will be closing the following facilities until further notice, however, staff is available to meet by appointment. 

  1. The Barnstable Adult Community Center
  2. The West Barnstable Community Center
  3. The Centerville Community Center
  4. The Osterville Recreational Building
  5. The Hyannis Youth & Community Center (HYCC) (for recreational activities)
  6. The Burgess House and Barn
  7. The Paine Black House
  8. Guyer Art Barn
  9. The Gallery on 50 Pearl Street
  10. Barnstable Police Department Substations (Main Street, Hyannis, and Osterville-West Barnstable Road, Marstons Mills)
  11. Barnstable School Administration Building
  12. Marine & Environmental Affairs Building
  13. Sandy Neck Gate House

At this time, the Hyannis Youth & Community Center will not be open to the general public on a walk-in basis. Due to safety considerations there will be no open activities such as the walking track, open gym, public skate, etc. Access to the facility will be limited to participants who are pre-enrolled in programs through Recreation or facility user groups. Depending on the activity, the participants can be accompanied by one parent/guardian.

We continue to follow the Governor’s Orders and Directives. These precautionary measures are unprecedented and reflect the seriousness of this issue.  In addition to preventing gatherings, they will allow the Town to focus their resources on a smaller number of core facilities.  The Town understands the challenges these closures place on our community, but feel them prudent given the current developing situations.

 

MEETINGS

VIEW ON CHANNEL 18 LIVE HERE

CALENDAR, AGENDA’s & PUBLIC COMMENT PARTICIPATION HERE

TOWN SERVICES
BUILDING & INSPECTIONAL

Instructions for Dropping Off Permit Applications

  • Include a contact name, and telephone number and/or e-mail address.
  • Do not submit payment with the application.  It will be collected at a later time. 
  • There will be a minimum 48 hour delay between the time an application is dropped off and when it is officially received. 
  • A staff member will contact you to confirm receipt of the application and with comments and/or instructions and to arrange payment of fees.

Instructions for Making an Appointment with Staff

If you would like to make an appointment with a staff member, please call or e-mail the contact listed. 

Appointments will not be made with any person experiencing cough, fever, or shortness of breath; anyone tested positive for COVID-19; anyone who has been exposed to a tested positive COVID-19 case; or anyone directed to self-quarantine. 

Staff will ask you to confirm you do not meet any of these criteria upon making the appointment and upon arrival at the appointment.

elizabeth.jenkins@town.barnstable.ma.us, 508-862-4735

Liz Hartsgrove, Assistant Director

Elizabeth.hartsgrove@town.barnstable.ma.us, 508-862-4068

Jen Englesen, Office Manager

Jennifer.englesen@town.barnstable.ma.us, 508-862-4678

Access to Town Hall is currently by appointment only.  See https://barnstablehealth.com/town-hall/ for more details on the current status of Town buildings and services.

200 Main Street: Conservation Commission, Planning Board, Zoning Board, Historic Commissions

Conservation: Darcy Karle, darcy.karle@town.barnstable.ma.us, 508-862-4093

Planning/Zoning/Historic: Paul Wackrow, paul.wackrow@town.barnstable.ma.us, 508-862-4703

As a precautionary measure to prevent and mitigate the spread of COVID-19, public access to Town Offices at 200 Main Street is by appointment only. 

Permit applications will continue to be accepted and processed according to local and state requirements.  Applications and associated materials should be submitted electronically to the extent legally possible. 

A drop off location for paper applications has been established in the front vestibule at 200 Main Street.    

Instructions for Dropping Off Permit Applications

  • Include a contact name, and telephone number and/or e-mail address.
  • DO NOT submit payment with the application.  It will be collected at a later time. 
  • There will be a minimum 48 hour delay between the time an application is dropped off and when it is officially received. 
  • A staff member will contact you to confirm receipt of the application and with comments and/or instructions and to arrange payment of fees.

Instructions for Making an Appointment with Staff

  • If you would like to make an appointment with a staff member, please call or e-mail the contact listed. 
  • Appointments will not be made with any person experiencing cough, fever, or shortness of breath; anyone tested positive for COVID-19; anyone who has been exposed to a tested positive COVID-19 case; or anyone directed to self-quarantine. 
  • Staff will ask you to confirm you do not meet any of these criteria upon making the appointment and upon arrival at the appointment.

Site Plan Review

Maggie Flynn, Permit Coordinator,

margaret.flynn@town.barnstable.ma.us, 508-862-4679

If you are looking to file for Site Plan Review, please contact Maggie Flynn, Permit Coordinator, prior to submitting an application.  All applications should be submitted by email to Maggie.

Economic Development

Gloria McPherson, Planning & Economic Development Coordinator, gloria.mcpherson@town.barnstable.ma.us, 508-862-4701

We understand that in this unprecedented time, our business community is facing fear and uncertainty. The Economic Development Division is gathering and disseminating information that can be of help to our local businesses.  Visit

www.town.barnstable.ma.us/departments/economicdevelopment/ for ongoing updates.

Arts & Culture

Arts & Culture Coordinator, Melissa Chartrand

Melissa.chartrand@town.barnstable.ma.us, 508-862-4767

Although social distancing is trending for the moment, we are busy planning plenty of activities, programs and events to provide art-FULL days in the Town of Barnstable, year round!


At this time we continue to accept artist shanty applications for the few spots that remain this season; finalize activities scheduled to take place in Hyannis HyArts Cultural District for the summer and fall; maintain our ArtsBarnstable.com website and social media pages, and are available Monday through Friday 8:30am to 4:30pm to answer your calls and emails about our town’s arts and cultural programs.

Take advantage of getting to your must-read list, go through your old vinyl collection, have a living-room dance party and spend quality downtime with loved ones!


From our wide variety of theaters, museums, galleries, art centers, village libraries to local musicians, visual artists, writers, poets and more, sharing their talents and resources with you on-line, there are so many ways for your mind, body and soul to stay nourished in these most unprecedented times.  We are a strong, resilient community and together we will meet these challenges, recover and thrive, and embrace the ‘next normal’ together.

Parking

Mona Solmonte, mona.solmonte@town.barnstable.ma.us, 508-862-4613

In an effort to assist our community during the COVID-19 emergency, Parking Management has temporarily suspended all late fee assessments on Town of Barnstable issued parking citations issued on and beyond March 1, 2020.

Payments and appeals for parking citations continue to be accepted online at:

  • Payment of parking citation – payvats.com
  • Appeal of a parking citation  – appealvats.com

The Parking Management team is committed to assisting our community and is available to help with any questions you may have. Please contact us at parking@town.barnstable.ma.us

SHELLFISHING

Thank you for your interest in the Town of Barnstable Recreational Shellfishery.  Due to the ongoing COVID pandemic, our office will remain closed.  For more information about our program or to purchase an online shellfish permit please visit: https://www.townofbarnstable.us/Departments/shellfishing/

When shellfishing, please stay 6 feet apart from each other and from our dedicated shellfish constables who will continue to check harvest limits using safety precautions. 

If you have any questions please leave a message on our voicemail 508-790-6272 or email MEA@town.barnstable.ma.us

 

TOWN MARINAS

UPDATED 3-11-2021

Municipal Marina Guidance 

Due to the ongoing COVID-19 Global Health Pandemic, the Town of Barnstable Marine and Environmental Affairs Department has implemented the following social distancing guidelines for Town of Barnstable municipal marinas until further notice. 

Please adhere to the following guidelines when visiting the Town of Barnstable municipal marinas

Protecting yourself while at Town of Barnstable municipal marinas:

  • Marina dockage access is only permitted to slip holders or transient slip holders. 
  • All users while accessing the docks or property should abide by the Centers for Disease Control (CDC) social distancing measures. 
  • Per Governor Baker, face masks are required (over the age of 5) whenever in public, indoors or outdoors. Please, refer to the Mass.gov website for updated information pertaining to “Boating & Various other Marine and Inland Waterway Related Activities”. The link to obtain updated information is available on the Town of Barnstable, Harbormaster website. 
  • Staffing will available but certain requests may be by appointment only. Staff will take all necessary precautions to abide by the Centers for Disease Control (CDC) social distancing measures. 
  • Charter or Vessels for Hire should follow Massachusetts Guidance pertaining to “Hire for Charter” available on Mass.gov. 
  • Bathrooms will open to the public May 1.
  • Failure to abide by guidelines may result in the closure of municipal marinas. 
  • All Town of Barnstable rules, regulations and laws still apply. 
SANDY NECK BEACH PARK

Due to the ongoing COVID-19 Global Health Pandemic, the Town of Barnstable Sandy Neck Program is adhering to the state guidelines for public beaches.  The guidelines are located at: https://www.mass.gov/doc/safety-standards-for-coastal-and-inland-beaches-phase-iii-step-2-effective-3121/download 

The Sandy Neck Gatehouse remains closed to the public.  Off Road Vehicle permits can be purchased online.  Please visit:  https://townofbarnstable.us/sandyneckpark/2021%20Sandy%20Neck%20ORV%20Permit%20Application.pdf

The Town of Barnstable is taking the current situation very seriously and will not tolerate any action that may compromise the health and safety of staff or other beach patrons.

Gatehouse: 508-362-8300
MEA Office: 508-790-6272

AIRPORT ADMINSRATIVE OFFICES

The Airport Administrative Office is closed to the public at this time and the administrative staff will be working remotely until further notice; however, the terminal building is open for scheduled service and car rentals. While a “Shelter in Place” directive has not been issued at this time, the administrative staff will be staggering times in the office to address items that cannot be accomplished remotely to reduce the number of bodies working in close proximity to each other and to implement social distancing.

If you need an emergency appointment with an administrative staff member, please contact us by email bma.officemailbox@town.barnstable.ma.us.

Thank you for your patience and support as we continue adjusting to the COVID-19 virus outbreak.

TOWN HALL

(367 Main Street, Hyannis)

Town Clerk’s Office

Town Clerk’s Office

A drop off location for paper applications has been established in the front vestibule at 367 Main Street.    

If your request does not need immediate attention, please use the drop off location for nomination papers, birth, death, and marriage certificates established in the front vestibule at 367 Main Street.  Please submit your request in the lock box and call us on 508-862-4044.

Instructions for Making an Appointment with Staff

If you would like to make an appointment with a staff member, please call 508-862-4044. 

Appointments will not be made with any person experiencing cough, fever, or shortness of breath; anyone tested positive for COVID-19; anyone who has been exposed to a tested positive COVID-19 case; or anyone directed to self-quarantine. 

Staff will ask you to confirm you do not meet any of these criteria upon making the appointment and upon arrival at the appointment.

MEMORANDUM

To: Ann Quirk, Town Clerk

Department Heads

Records Access Officers

cc: Mark S. Ells, Town Manager

Andy Clyburn, Assistant Town Manager

Lynne Poyant, Director of Communications

From: Karen L. Nober, Town Attorney

Re: Public Records Requests

Date: March 22, 2020

Discussed below are the timeframes for responding to public records requests.  Please note that the definition of “Business Day” in 950 CMR 32.02, the public records regulations, specifically excludes “Saturdays, Sundays, legal holidays, or other weekdays where a custodian’s office is closed unexpectedly” (emphasis added).  Due to the COVID-19 emergency, during the period March 16-May 4th, 2020, all Town buildings, with the exception of Town Hall and 200 Main Street, were closed to the public and employees, and currently remain closed (“Fully Closed Offices”).  Town Hall and 200 Main Street remain open, but in a very limited fashion:  to the public by appointment only, and to a small number of employees who are performing essential functions. 

Accordingly, public records requests that were submitted on or after March 16, 2020 (actual date dependent on closure date of specific building), to Records Access Officers (RAOs) whose offices are in Fully Closed Offices should not be deemed “received” until such time as those buildings are reopened to employees, and the “clock” for responding will not begin to run until the first business day after such receipt.  I will prepare a notice to this effect for posting on the Town website.  Upon the reopening of any of these offices to employees, the RAO should respond to the requestor in writing to acknowledge receipt of public records requests that were submitted while the offices were closed, including noting the date of receipt, i.e., the date the office reopened, in an email or letter to the requestor, and should use the attached Form Response Letter 1 (which incorporates the points discussed below). 

Public records requests that are received by RAOs whose offices are in Town Hall or 200 Main Street should acknowledge receipt of such requests with a letter or email that states that additional response time of at least 15 business days will be required (i.e., for a total of 25 business days after receipt of request), but that given the unique and unprecedented circumstances involving the COVID-19 virus, including the fact that only a small number of employees are physically present in the office, it will likely take longer than 25 business days for the Town to respond, and therefore, the requestor will be contacted to see if the requestor and the Town can reach a mutually agreed upon extension of the applicable deadlines.  The letter should further state that if no agreement can be reached, the Town reserves its rights to petition the Supervisor of Public Records for additional time to respond.  (See attached Form Response Letter 2.)

Public Records Timeframes

Under G.L. c. 66, § 10(a) and 950 CMR 32.06(2)(a), an RAO is required to permit inspection or furnish a copy of any “public record” as defined by G.L. c. 4, § 7(26) within ten (10) business days following receipt of the request.

Under G.L. c. 66, § 10(b) and 950 CMR 32.06(2)(b), if the municipality is unable to do so within 10 business days, the RAO must so inform the requestor in writing within 10 business days of receipt of the request and must, among other things, identify a reasonable timeframe in which the municipality shall produce the requested records, provided that such timeframe shall not exceed 25 business days following the date of the initial receipt of the public records request.  This means that the RAO must respond in some fashion within 10 business days after receipt of the request and may inform the requestor that an additional 15 business days is needed to respond (for a maximum response time of 25 business days).

Alternatively, the RAO may contact the requestor to see if the requestor will agree to a response date beyond 25 business days.  I recommend reaching out to requestors as soon as possible.  If the requestor agrees, that agreement should be confirmed in writing.

In addition, 950 CMR 32.06(4) sets forth the process for submitting a petition to the Supervisor of Public Records requesting an extension of time beyond the 25 business day timeframe discussed above.  Such petitions must be in writing and emailed to the Supervisor of Public Records at pre@sec.state.ma.us within twenty (20) business days after receipt of a public records request, with a copy provided to the requestor.  The petition must include a brief narrative detailing why an extension of time is necessary.  It should be noted that submitting such a petition does not change the requirement that some type of response be sent to the requestor within 10 business days after the date of the request.

Treasurer's Office

Payments

Effective immediately, the Treasurer’s Office will be accepting payments either through mail or payments may be placed in the drop box located outside Town Hall next to the walkway leading to Town Hall. No cash is to be mailed or left in the drop box.

Tax Title Accounts

Account information will be available by calling the Treasurer’s office at 508-862-4661 or 508-862-4656. Taxpayers will be advised to:

  • mail in checks to Town of Barnstable, Treasurer’s Office, 230 South Street, Hyannis, MA 02601
  • leave check payments in the outside drop box located next to the walkway leading to Town Hall
Tax Collector's Office

UPDATED 10-5-2020

Tax Collector’s Office is currently closed to the public, except by appointment. Please call the office at 508-862-4054 or email taxcollector@town.barnstable.ma.us to make an appointment or for any questions regarding real estate and personal property taxes, motor vehicle and boat excise taxes and sewer utility bill payments.

 

Payment options for Treasurer/Collector’s office:

  • Mail checks using the envelope provided or to the Town of Barnstable, PO Box 40, Hyannis, MA 02601
  • Online through the Town of Barnstable website under Quicklinks/Pay bills online
  • Leave check payments in the outside drop box located next to the walkway leading to Town Hall, or by appointment.
  • Please do not leave any cash in the drop box.

 

The Real Estate and Personal Property tax bills for Fiscal Year 2021 were mailed on July 1st. The first quarter was due on August 3, 2020 and the second quarter is due on November 2, 2020.

Assessors's Office

Abatement Applications

Abatement forms are available on the town’s website at https://www.townofbarnstable.us/Departments/Assessing/

Completed forms can be mailed to Town of Barnstable Assessor, 367 Main. St. Hyannis, MA 02601.

Property Information

Inquiries regarding property values can be requested by email to assessor@town.barnstable.ma.us or you can call 508.862.4022 or 508.862.4020.

Forms

All other forms are available at https://www.townofbarnstable.us/Departments/Assessing/

Planning & Development

In these unprecedented times, our first priority is the health and well-being of our community and the Town of Barnstable is hard at work providing critical services.  Here at Planning & Development, we are working remotely and our virtual office is open for business.

Regulatory Boards, Committees and Commissions that are supported by Planning & Development continue to meet remotely.  For instructions on how to participate in these meetings, please check the posted agenda prior to the meeting at h.  As always, meetings can be viewed on Channel 18 and online.

When contacting staff in the Planning & Development Department, first attempt to reach us by e-mail. 

Town Hall

Elizabeth Jenkins, Director

elizabeth.jenkins@town.barnstable.ma.us, 508-862-4735

Liz Hartsgrove, Assistant Director

Elizabeth.hartsgrove@town.barnstable.ma.us, 508-862-4068

Jen Englesen, Office Manager

Jennifer.englesen@town.barnstable.ma.us, 508-862-4678

Access to Town Hall is currently by appointment only.  See https://barnstablehealth.com/town-hall/ for more details on the current status of Town buildings and services.

200 Main Street: Conservation Commission, Planning Board, Zoning Board, Historic Commissions

Conservation: Darcy Karle, darcy.karle@town.barnstable.ma.us, 508-862-4093

Planning/Zoning/Historic: Paul Wackrow, paul.wackrow@town.barnstable.ma.us, 508-862-4703

As a precautionary measure to prevent and mitigate the spread of COVID-19, public access to Town Offices at 200 Main Street is by appointment only. 

Permit applications will continue to be accepted and processed according to local and state requirements.  Applications and associated materials should be submitted electronically to the extent legally possible. 

A drop off location for paper applications has been established in the front vestibule at 200 Main Street.    

Instructions for Dropping Off Permit Applications

  • Include a contact name, and telephone number and/or e-mail address.
  • DO NOT submit payment with the application.  It will be collected at a later time. 
  • There will be a minimum 48 hour delay between the time an application is dropped off and when it is officially received. 
  • A staff member will contact you to confirm receipt of the application and with comments and/or instructions and to arrange payment of fees.

Instructions for Making an Appointment with Staff

  • If you would like to make an appointment with a staff member, please call or e-mail the contact listed. 
  • Appointments will not be made with any person experiencing cough, fever, or shortness of breath; anyone tested positive for COVID-19; anyone who has been exposed to a tested positive COVID-19 case; or anyone directed to self-quarantine. 
  • Staff will ask you to confirm you do not meet any of these criteria upon making the appointment and upon arrival at the appointment.

Site Plan Review

Maggie Flynn, Permit Coordinator,

margaret.flynn@town.barnstable.ma.us, 508-862-4679

If you are looking to file for Site Plan Review, please contact Maggie Flynn, Permit Coordinator, prior to submitting an application.  All applications should be submitted by email to Maggie.

Economic Development

Gloria McPherson, Planning & Economic Development Coordinator, gloria.mcpherson@town.barnstable.ma.us, 508-862-4701

We understand that in this unprecedented time, our business community is facing fear and uncertainty. The Economic Development Division is gathering and disseminating information that can be of help to our local businesses.  Visit

www.town.barnstable.ma.us/departments/economicdevelopment/ for ongoing updates.

Arts & Culture

Arts & Culture Coordinator, Melissa Chartrand

Melissa.chartrand@town.barnstable.ma.us, 508-862-4767

Although social distancing is trending for the moment, we are busy planning plenty of activities, programs and events to provide art-FULL days in the Town of Barnstable, year round!


At this time we continue to accept artist shanty applications for the few spots that remain this season; finalize activities scheduled to take place in Hyannis HyArts Cultural District for the summer and fall; maintain our ArtsBarnstable.com website and social media pages, and are available Monday through Friday 8:30am to 4:30pm to answer your calls and emails about our town’s arts and cultural programs.

Take advantage of getting to your must-read list, go through your old vinyl collection, have a living-room dance party and spend quality downtime with loved ones!


From our wide variety of theaters, museums, galleries, art centers, village libraries to local musicians, visual artists, writers, poets and more, sharing their talents and resources with you on-line, there are so many ways for your mind, body and soul to stay nourished in these most unprecedented times.  We are a strong, resilient community and together we will meet these challenges, recover and thrive, and embrace the ‘next normal’ together.

Parking

Mona Solmonte, mona.solmonte@town.barnstable.ma.us, 508-862-4613

In an effort to assist our community during the COVID-19 emergency, Parking Management has temporarily suspended all late fee assessments on Town of Barnstable issued parking citations issued on and beyond March 1, 2020.

Payments and appeals for parking citations continue to be accepted online at:

  • Payment of parking citation – payvats.com
  • Appeal of a parking citation  – appealvats.com

The Parking Management team is committed to assisting our community and is available to help with any questions you may have. Please contact us at parking@town.barnstable.ma.us