What we’re doing to keep drivers safe
Closely monitoring the situation and taking action
We’re following updates on COVID-19, including guidance from the CDC and local health officials. We have an internal task force dedicated solely to this issue, and we’ll continue to take actions necessary to help protect the community. Lyft has been in touch with drivers to make sure they have the latest guidance from the CDC on how to best protect themselves.
Helping with prevention
We’ve partnered with EO Products, makers of Everyone, to distribute more than 200,000 bottles of hand sanitizer and other cleaning supplies to drivers, at no cost to them. We will continue to alert drivers when they are available in their city.
Protecting our community
If we are notified of a driver (or rider) testing positive for COVID-19, they will be temporarily suspended from using Lyft until they are medically cleared. In this event, we will also follow guidance from the CDC and local health officials to identify other individuals who may have been impacted.
Supporting drivers
As we adapt to the realities of this situation, we are growing opportunities for drivers to earn. While ride demand is temporarily down, we’re actively expanding our services to include delivery partnerships with healthcare, government, and businesses to create new opportunities for drivers who are interested and able to drive. To strengthen earnings for current drivers, we’re also temporarily pausing onboarding of new drivers in regions most impacted by the COVID-19 situation. We are also communicating to legislators that our priority is stimulus that specifically assists drivers, other workers, people who are self-employed, and small businesses. Learn more here.
We will provide funds to drivers should they be diagnosed with COVID-19 or put under individual quarantine by a public health agency. This helps support drivers financially when they can’t drive, while also protecting our riders’ health. These funds will be given to affected drivers who are identified to us by public health officials or who contact our support team to self-report and provide documentation that they have been diagnosed with COVID-19 or put under individual quarantine by a public health agency. We will provide funds to affected drivers based on the rides they provided on the Lyft platform over the last four weeks.
Read more about our commitment to drivers in a letter from our co-founders here.
What we’re doing to keep riders safe
Closely monitoring the situation and taking action
We’re following updates on COVID-19, including guidance from the CDC and local health officials. We have an internal task force dedicated solely to this issue, and we’ll continue to take actions necessary to help protect the community. Lyft has been in touch with riders to make sure they have the latest guidance from the CDC on how to best protect themselves.
Helping with prevention
We’ve partnered with EO Products, makers of Everyone, to distribute more than 200,000 bottles of hand sanitizer and other cleaning supplies to drivers, at no cost to them.
Associates will disinfect high-contact surfaces on bikes each time they arrive in our depot, and on scooters each time they are recharged. At the start of each shift, associates will disinfect high-contact surfaces on vans used to transport vehicles. In addition, our associates will wear gloves when handling bikes and scooters both in the depot and at valets.
Protecting our community
If we are notified of a rider (or driver) testing positive for COVID-19, they will be temporarily suspended from using Lyft until they are medically cleared. In this event, we will also follow guidance from the CDC and local health officials to identify other individuals who may have been impacted.