To help with the increased demand on the unemployment system, the Executive Office of Labor and Workforce Development and the Department of Unemployment Assistance will be hosting virtual town hall meetings. They will take all who sign up through a step by step process of achieving a successful unemployment claim. They will also be taking questions from claimants across the Commonwealth. Applicants should file for benefits at https://www.mass.gov/unemployment-insurance-ui-online
The first virtual town hall will be held this Sunday, March 22nd, at 3:30pm. Sign up information for the virtual town hall is available at https://www.mass.gov/unemployment/townhall. A Spanish language town hall will be held on Tuesday at 9am and additional language town halls shortly thereafter.
To further help claimants through the process of applying for benefits, specific web page updates that include the latest guidance for employee qualifications and additional resources like contact forms and a COVID-19 specific unemployment claim handbook can be viewed at https://www.mass.gov/resource/information-on-unemployment-and-coronavirus-covid-19.