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Need help filling out an Unemployment Claim?

Mar 19, 2020 | Businesses & Employers

For those who need additional assistance or need translation services,

Department of Unemployment Assistance Contact Request

(FILLING OUT THIS FORM IS NOT FILING A CLAIM) This contact form should be used by those with disabilities, special needs, and language barriers who need to speak with an agent in order to apply for unemployment benefits.

Those individuals who fill out and submit the form will be placed on a list and will receive a telephone call from DUA. Filling out the form is not filing a claim.

The fastest way to process a claim for payment is online here.

We appreciate your patience during this difficult time. In response to the high volume, the DUA contact center will be extending hours including weekends.

Fill out the form here >>

UPDATES

  • January 20, 2023 COVID-19 Updates | COVID-19 Community Level Medium
  • COVID-19 Updates – January 10, 2023 Community Level – High
  • COVID-19 Updates | January 9, 2023 COVID-19 | Community Level – High
  • January 3, 2023 COVID-19 COVID-19 Update | Community Level – Medium
  • December 23, 2022 COVID-19 Update | Community Level – Medium

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NURSING HOME HOTLINE

Families with loved ones in nursing homes in Massachusetts can use this new hotline to get information and resources, coordinated across state agencies. Call anytime, 9am-5pm, 7 days a week.

PH: 617-660-5399

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